Privacy Policy

This policy explains how personal data of visitors to the official website of Zhangir Khan University (the “Website”) is collected, used and protected. It has been prepared in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”.

1. Data controller

Zhangir Khan University. Address: 51 Zhangir Khan Street, Oral (Uralsk), Kazakhstan. Email: zapkazatu@wkau.kz.

2. What data we collect

Automatically

When you visit the Website, technical information about your browser and device is collected: IP address, browser and operating system type, screen size, pages viewed, time and duration of the visit, and how you arrived at the Website. This information is collected by the Yandex Metrica service and used as aggregated statistics.

The Webvisor tool of Yandex Metrica records interactions with the page (scrolling, clicks, mouse movements) to help us improve usability. Text entered into forms and conversations in the “Ask a question” assistant are not recorded by Webvisor.

Cookies

• Necessary: remembering your language (pll_language), noting that the cookie notice has been acknowledged (wkau_cookie_ok), and sessions of signed-in staff.
• Analytics: Yandex Metrica cookies (_ym_uid, _ym_d and others) used to count returning visits and visitor statistics.
• Third-party: embedded YouTube videos and the 2GIS map may set their own cookies, which are governed by those services’ own policies.

Data you provide

• “Ask a question” assistant: the text of your question and, if you request a call-back, your name and phone number with your consent. To prepare an answer, the question text is sent to an external artificial intelligence service; call-back requests are forwarded to the Admissions Office.
• News subscription: your email address.
• Job applications: the information you include in your application.
• Electronic queue: the information needed to join the queue.
• eUniver system: the personal account of students and staff; its data is processed only for the purposes of that system.

3. How we use data

• to operate the Website and keep it secure;
• to answer your questions and contact you;
• to send the news mailing (if you have subscribed);
• to analyse visitor statistics and improve the Website.

We do not sell your data or share it for advertising purposes.

4. Sharing with third parties

Data is shared only for the purposes above and only with the following services: Yandex (Yandex Metrica), the artificial intelligence service provider (the “Ask a question” assistant), YouTube (Google) and 2GIS (embedded videos and maps). These services process data, including outside Kazakhstan, under their own privacy policies. Where required by law, data may be disclosed to authorised government bodies.

5. Retention

Data is kept until the purpose of its collection has been achieved, and no longer than required by law. News subscription data is kept until you unsubscribe. Yandex Metrica data is retained according to Yandex’s rules.

6. Managing cookies

You can disable or delete cookies in your browser settings. To opt out of Yandex Metrica entirely, you can install Yandex’s browser opt-out add-on. If necessary cookies are disabled, some features of the Website (such as remembering your language) may not work.

7. Your rights

You have the right to access your personal data, to request its correction or deletion, and to withdraw your consent to its processing. To do so, please write to zapkazatu@wkau.kz.

8. Data protection

The connection between the Website and the server is encrypted (HTTPS), and access to personal data is limited to authorised staff.

9. Changes to this policy

This policy may be updated; a new version takes effect when it is published on this page.

Last updated: 27 October 2026.